• There are coin lockers next to the security room (RUNNER WALL) under the stairs. Please use them as necessary. To use a coin locker you need to insert a 100-yen coin, but it will be returned to you after you’re done using the locker.
• Please visit the museum with as little luggage as possible since there are limited numbers of lockers.
• Lockers can only be used on the day of your visit. Luggage that remains in lockers after the museum closes for the day will be collected and treated as lost items.

Museum guidance, displays, and experience exhibits are in Japanese and English.
We also have exhibition guidebooklets in English, Chinese (Traditional and Simplified), and Korean. Please ask a staff member at the reception desk if you would like one. (Quantities are limited.)

Museum Facilities

• You can experience the museum by getting around it using the elevator.
• There are 2 multi-purpose toilets in the museum.
• Wheelchairs can be used in the museum.
• In accordance with the Act on Assistance Dogs for Physically Disabled Persons, guide dogs, hearing dogs, and support dogs can enter the museum. However, you must bring your certification (user ID) with the legally required label.
• If you need other kinds of support please feel free to inquire with staff.

Ticket Fees

Children aged 12 or younger can enter the museum for free.

• *Children 12 years and under must be accompanied by a guardian who is 18 years of age or older. When purchasing tickets, you must *purchase one or more adult tickets (13 years or older).
• *Each adult aged 18 years or older can purchase up to four tickets for children 12 years and under.

Using Experience Exhibits

DESIGNER IDs will not be issued to children aged 5 and under.
Children aged 5 and under need to be accompanied by a guardian aged 18 or older who has a valid ticket in order to experience the exhibits.
The museum provides souvenirs to visitors with adult tickets (ages 13 and older) and child tickets (ages 6–12). Therefore, a group consisting of one child aged 5 or under and one guardian aged 18 or older will receive one souvenir.
Children aged 5 and under who are shorter in height may not be able to fully enjoy some experience exhibits. This may vary depending on the exhibit, so please ask a staff member for details.

Using the Museum

Visitors get around the museum by using stairs, so in principle the use of baby carriages is prohibited. In addition, we do not rent out baby carriages.
The museum has multi-purpose toilets that can be used by groups with children. It also has cribs (diaper changing stations).