We sincerely apologize for the continued confusion and inconvenience this has caused our customers.
We would like to report on the current status of our investigation.
The winning results displayed on the My Page > Tickets > Ticket Details page were correct,
but there were errors in the “Product Name,” “Quantity,” and “Amount” displayed on the My Page > Order History page.
Please note that payments will be charged based on the correct winning results.
We plan to correct this issue during Premium Bandai’s maintenance period.
We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.
Site Maintenance Notice (July 8, 2025 (Tue) 0:00–7:30)
https://p-bandai.jp/contents/maintenance_info01
Regarding the first-come, first-served ticket sales for available slots,
we will set a new start time for the first-come, first-served sales after maintenance is complete and will announce it separately.
We sincerely apologize for any inconvenience this may cause to customers who have been eagerly awaiting this event,
and kindly ask for your understanding and cooperation.